If you’re not getting heating or hot water, here’s a quick and easy fix to try yourself.
It could save you having to wait for an engineer to get things working again.
How to Thaw a frozen pipe
- Find your boiler’s waste pipe outside
- Place a hot water bottle on the pipe
- Or pour hot (but not boiling) water over the pipe
- Once the pipe has thawed, your boiler should work again
Problem solved? If you’ve booked a repair, don’t forget to cancel your appointment so our engineers can help as many customers as possible during the cold weather