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Gas emergency

If you smell gas, think you have a gas leak, or are worried that fumes containing carbon monoxide are escaping from a gas appliance, please call the free Gas Emergency Services emergency line immediately on 0800 111 999 (This is a 24 hour emergency line).

Important steps to take when faced with a gas leak:

  • Open all doors and windows to ventilate the property
  • Do not turn on/off any electrical switches
  • Extinguish all naked flames, do not smoke, strike matches or do anything which could cause ignition.
  • If there are any electrical security entry phones/locks, please open door manually.

Electrical emergency

Your electricity network operator looks after the safety and security of your electricity supply. Please contact your local operators (listed below) in the event of an electrical emergency or power outage.

Emergency numbers – UK areas
Region Company Contact Numbers
Eastern UK Power Networks 0800 783 8838
East Midlands WPD (East Midlands) 0800 056 8090
London Electricity UK Power Networks 0800 028 0247
Manweb SP MANWEB Plc 0845 272 2424
Midlands WPD (West Midlands) 0800 328 1111
Northern CE Electric UK 0800 66 88 77
Norweb Electricity North West Ltd 0800 195 4141
Scottish Hydro SP PowerSystems Ltd 0800 300 999
Scottish Power SP PowerSystems Ltd 0845 272 7999
Seeboard UK Power Networks 0800 783 8866
Southern SSE Power Distribution 0800 072 7282
SWALEC WPD (South Wales) 0800 052 0400
SWEB WPD (South West) 0800 365 900
Yorkshire CE Electric 0800 375 675
  • Gas Safe logo
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  • BSI ISO 14001 Environmental Managment
  • BSI ISO 18001 Occupational Health and Safety Management
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