Our partnership working with Wigan began in 2022, the scope of work involves installation of 1800 new heating systems and boilers. Our field team have worked closely with Wigan Council to ensure there is minimal disruption to the tenants through various communication channels ensuring access is made when convenient to the tenant and a smooth installation process.
As part of our social value commitment we have also attended and taken part in Cost of Living events held by Wigan Council with the aim to build awareness of support available given current economic challenges and utilising the skillsets of energy and heating experts to help with relevant advice.
Kenneth Cook, Statutory Compliance Inspection Manager , Wigan Council said
“The boiler replacement programme was for an initial 12 months as a temporary measure and was procured at short notice. From the outset PH Jones enabled a very smooth mobilisation and TUPE of engineers causing no service disruption to our tenants.
Alex and his team of Surveyors, TLO and engineers have been proactive in their approach to the contract, with an open and honest approach.
PH Jones have maintained an excellent service throughout the contract mitigating supplier/manufacturer shortages at the earliest opportunities.
Alex and his team of surveyors, TLO and engineers have always strived for customer excellence by providing a first-class delivery to ourselves and our residents. “
Alex Robinson, Regional Business Customer Delivery Manager, PH Jones said
“We have been working with Wigan council for the last 7 months. Over these months we have created a great working relationship with them to ensure we deliver the highest customer service. Feedback from the client and customers has been great and we have thoroughly enjoyed our time on the Wigan Council Contract. “